To start the return process for your order, please enter your email address and the order number below.


How do I return?

  • Lookup your order in the below table
  • Click on the item you want to return.
  • Select the reason for your return.
  • Add refund details to the notes to accelerate the refund process (bank details in case of transfer, Post Office, or voucher).
  • In case of an exchange, add the item you want to receive in the notes.  TFK cannot guarantee the availability of your desired item until the return passes inspection.


How long do I have to return an item?

You can return your items within 14 days of receipt of your shipment.


If you require any assistance communicate with us through our online chat or email us on one of our customer service representatives will assist you with your request.