To start the return process for your order, please enter your email address or phone number and the order number below.

 

How do I return?

  • Lookup you order in the below table
  • Click on the item you want to return.
  • Select the reason for your return.
  • Add refund details to the notes to accelerate the refund process (bank details in case of transfer, cash refund or voucher)
  • In case of exchange, add the item you want to receive in the notes.  TFK cannot guarantee the availability of your desired item until the return passes inspection.

 

What items are returnable?

You can return your items within 14 days of receipt of your shipment.

 

If you require any assistance communicate with us through our online chat or email us on help@tfk.me one of our customer service representatives will assist you with your request.

 

 

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