Shipping Policy:

  • TFK offers free shipping on any order with the minimum order value of LE99 in Cairo and Giza, LE149 in Alexandria and LE199 for other governorates.
  • Once your order is handed to our shipping partner, a courier will get in touch to organize a time for delivery.
  • It is not possible to open your package and give back to the courier. If you face a problem, please follow our Return Policy.
  • We deliver to around 90% of our Egyptian cities. If your city is out of zone and not covered by our shipping partner, a representative from our customer support team will contact you.
  • Delivery is according to the schedule below. However, your our order might be take longer to be delivered on specific occasions (e.g. Mother’s day, Eid, Christmas...), or in periods of high demand (periods of sales/campaigns/TFK Anniversary).  Kindly bear with us while we prepare your order for shipment.

Area

Delivery

Cairo / Giza

2-3 business days

Alexandria

2-3 business days

Canal (Portsaid-Ismalia-Suez)

3-5 business days

Delta (Qalyubia - Sharqia - Damietta - Daqahlia - Beheira - Menoufia - Kafr El Sheikh - Gharbia)

3-5 business days

Upper Egypt (Fayoum - Bani Seuif - Menia - Assuit - Sohag)

3-5 business days

Qena - Luxor - Aswan – Red Sea - Hurghada - Gouna

3-5 business days

Remote Area – North Coast (during the summer only)

5-7 business days

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